How To Be The Best Account Handler In Your Agency
Account Handlers are a positive and competitive lot by nature. But the transition from lively pup to 'Top Dog' often seems a difficult and frustrating process. The problem is that 'on the job training' is only as good as 'that particular job'. This course provides an ideal opportunity to really focus on what makes a good Account Handler GREAT.
About This Masterclass
This 90-minute training course is aimed at developing tried and trusted methods of the art of Account Handling, a timely refresher for some, a lifesaver for others. Designed specifically for junior-level agency Account Handlers with 1-3 years of experience who now know how to do the basics but want to step up a level. Learn how to take control of your time, lead with confidence, and balance client demands with agency realities.
This course provides an ideal opportunity to really focus on what makes a good Account Handler GREAT, with tried and trusted methods of the art of Account Handling.
What You'll Learn
Why Attend?
Proven Experience: Learn from 25+ years of successful agency account management
Practical Tools: Get actionable techniques for time management and leadership
Industry Recognition: Training from an award-winning Learning & Development expert
Career Development: Perfect for account handlers ready to step up to the next level
Course Objectives
Master time management and productivity techniques for account handlers
Develop leadership skills to inspire colleagues and guide teams effectively
Learn to balance client expectations with agency capabilities professionally
Gain confidence in handling difficult client conversations and situations
Who Should Attend?
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Number of Seats
Individual registration
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Primary Contact Information
Bonus Benefits:
Your Instructor
Paul Burns
Former Training Director at Saatchi & Saatchi, Co-founder of Rock and a Hardplace
Paul Burns spent 25 very successful and exciting years at Saatchi & Saatchi, looking after client business. He became their Training Director and first Director of Knowledge Practices, sitting on the main Management Board of the Agency. He is recognised to have passion and skill in developing people and has won several industry awards for Learning and Development. He has run accounts across a wide variety of businesses, from the hugely successful bid and launch of the National Lottery, to fast turnaround business on News International. He has led teams on large and complex financial brands and has run countless Blue Chip FMCG brands. In 2015, he became a co-founder of Rock and a Hardplace, a new and award-winning eLearning program for the Marcoms industry.
Expertise:
Session Details
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