Business DevelopmentIntermediateCOMPLETED

How To Develop Winning Pitches and Retain Clients

In today's competitive agency landscape, winning a pitch is only half the battle — retaining the client and growing the relationship is where agencies truly thrive. Too often, weak or incomplete briefs set agencies up for failure, leading to missed opportunities and frustrated clients.

October 23rd, 2025
10 am GMT / 12 pm EAT
90-minute Interactive Training Course
Abigail Dixon
How To Develop Winning Pitches and Retain Clients masterclass

About This Masterclass

This masterclass is designed to equip agency professionals with the tools, frameworks, and confidence to transform briefs into powerful pitches — and pitches into long-term client partnerships. Participants will learn how to interrogate client briefs, ask the right questions, and structure proposals that not only demonstrate understanding but also position their agency as a trusted business partner. Through practical exercises and proven methodologies, you'll leave with a clear playbook for winning new business and deepening client trust.

Through practical exercises and proven methodologies, you'll leave with a clear playbook for winning new business and deepening client trust.

What You'll Learn

Clarity on the quality of the brief that should be received, including briefing template examples
Client-side perspective of what the brief indicates and author interpretation
'Red pen' methodology to interrogate brief and draft Q&A questions
How to draft 'Push back' questions for comprehensive client information
Structure proposals to demonstrate understanding of brand/business challenges
Empowerment on questions to ask for clarity in proposal development
Structure and flow to demonstrate understanding and proposed approach

Why Attend?

Practical Application: Learn proven methodologies you can apply immediately

Expert Guidance: 20+ years of experience in both client-side and agency environments

Comprehensive Framework: Get a complete playbook for winning pitches and retaining clients

Industry Recognition: Training from an accredited CIM consultant and trainer

Who Should Attend?

Account Managers
Business Development professionals
Planners
Agency leaders

Register Now

Number of Seats

Individual registration

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Primary Contact Information

Bonus Benefits:

5% off on PAAN Summit 2026 tickets
6% off Africa Creative Excellence Awards entry

Your Instructor

Abigail Dixon

Abigail Dixon

Chartered Marketer and Fellow, CIM Consultant & Trainer

Abigail Dixon is a Chartered Marketer and Fellow, an approved and accredited CIM (Chartered Institute of Marketing) consultant and trainer. Throughout her 20 year career she has gained an extensive track record for delivering profitable brand growth both client-side at Bosch, Premier Foods, Burger King and Britvic and, latterly, in a consultancy capacity through her consultancy Labyrinth Marketing which strive to step change brands, peoples and agencies growth through consultancy, mentoring, training and coaching. This is done across multiple categories and sectors whose clients GSK, TBK, Ferrero, SHS group to name a few. Abby is passionate about improving the client and agency relationship and works with both relevant professional bodies CIM/IPM to step change the capability and competencies required through training and mentoring.

Expertise:
Strategic Planning & Brand GrowthClient-Agency Relationship ManagementMarketing Consultancy & TrainingPitch Development & Brief Analysis

Session Details

October 23rd, 2025
Date
10 am GMT / 12 pm EAT
Time
90-minute Interactive Training Course
Format
Interactive Online Live
Platform

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