Account ManagementMid-Level to SeniorUPCOMING

Account Managers as Agency Growth Drivers

Turn great client service into predictable, sustainable account growth.

May 27th, 2026
12:30 PM – 1:30 PM EAT
Live Online | 60 mins
Jenny Plant
Account Managers as Agency Growth Drivers masterclass

About This Masterclass

Many agencies want to grow revenue from existing clients but lack a shared, practical approach for doing so. This session introduces a clear framework for client-centric account growth, helping account managers build confidence, add commercial value, and support growth without feeling pushy or sales-driven.

By attending this masterclass, you will get 5% off on PAAN Summit 2026 tickets & 10% off ACE awards.

What You'll Learn

Why great service alone doesn't always lead to growth
The three levers of client-centric account growth
How to identify growth clients versus maintenance clients
How to position teams as trusted advisers
Practical examples of repeatable growth processes

Why Attend?

This session is for agencies that want predictable, sustainable growth from their current clients

It helps account teams understand how growth happens in practice and gives leaders a way to support commercial thinking without pressure or awkward selling

Course Objectives

To shift account management from delivery-focused to growth-aware

To improve commercial confidence across client teams

To create structure around client growth conversations

To reduce reliance on new business for revenue stability

Who Should Attend?

Agency owners and senior leaders
Client service leaders
Anyone responsible for growing existing accounts

Register Now

Number of Seats

Individual registration

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Primary Contact Information

Bonus Benefits:

5% off on PAAN Summit 2026 tickets
10% off ACE awards

Your Instructor

Jenny Plant

Jenny Plant

Account Management Trainer & Coach, Host, Creative Agency Account Manager Podcast

Jenny is a trainer and coach for account managers in creative agencies, with 30 years' experience in account management and client-side marketing. She hosts the Creative Agency Account Manager podcast and runs the Account Accelerator™ programme, helping client-facing teams grow accounts confidently through practical, non-salesy commercial skills.

Expertise:
Account ManagementClient Growth StrategiesCommercial Skills DevelopmentTeam Coaching

Session Details

May 27th, 2026
Date
12:30 PM – 1:30 PM EAT
Time
Live Online | 60 mins
Format
Interactive Online Live
Platform

Quick Actions

Collaborate

Innovate

Dominate

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