Turn great client service into predictable, sustainable account growth.

Many agencies want to grow revenue from existing clients but lack a shared, practical approach for doing so. This session introduces a clear framework for client-centric account growth, helping account managers build confidence, add commercial value, and support growth without feeling pushy or sales-driven.
By attending this masterclass, you will get 5% off on PAAN Summit 2026 tickets & 10% off ACE awards.
This session is for agencies that want predictable, sustainable growth from their current clients
It helps account teams understand how growth happens in practice and gives leaders a way to support commercial thinking without pressure or awkward selling
To shift account management from delivery-focused to growth-aware
To improve commercial confidence across client teams
To create structure around client growth conversations
To reduce reliance on new business for revenue stability
Individual registration

Account Management Trainer & Coach, Host, Creative Agency Account Manager Podcast
Jenny is a trainer and coach for account managers in creative agencies, with 30 years' experience in account management and client-side marketing. She hosts the Creative Agency Account Manager podcast and runs the Account Accelerator™ programme, helping client-facing teams grow accounts confidently through practical, non-salesy commercial skills.
Collaborate
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